Requesting a Payoff Quote

You can request a payoff quote through your online account.

• Depending on your loan, you may be eligible for an instant payoff quote.
• Otherwise, we will send your payoff quote by the delivery method you select within the timeframe provided.

Third Parties Acting on Behalf of a Mr. Cooper Customer:

If the customer has already authorized you (either online or by completing our Third Party Authorization Form), you can request a third-party quote.

How to Request by Phone or Mail

• Phone: Call us at 833-685-2567.
• Mail: Send us a short letter stating that you’d like a payoff quote.
  Be sure to include:
  • your loan number;
  • the address of the property; and
  • all of your most up-to-date contact information.

  Send it to:
  Mr. Cooper
  Attn: Payoff Department
  800 State Highway 121 Bypass
  Lewisville, TX 75067

  Fees

  A preparation fee of up to $25 may apply to each payoff quote statement we generate.
  • Additional expedited delivery fees of up to $25 may apply to each payoff quote sent via web.

  Feel free to contact us for clarification of applicable fees before requesting your quote.

  Related Articles

  Paying Off Your Mortgage with Mr. Cooper

  Provides instructions for payoff via wire or certified funds

  Authorizing a Third Party

  Explains how to authorize a third party on your account

  Amortization Schedule Information

  Describes amortization schedule, where to view yours, and how to calculate changes