We are pleased to announce that the College of Staten Island will be replacing the current CSI email system (Outlook Exchange) with Microsoft 365 (M365), a cloud-based email system accessible through the cloud.
Currently, you have access to the Office 365 applications where you have the ability to leverage the Microsoft Office 365 for Education suite including OneDrive for Business, SharePoint, Teams, as well as widely used Microsoft applications such as Word, Excel, and PowerPoint. In addition, you have access to 1TB of cloud storage.
The transition to M365 will now provide you access to your email using your CUNYfirst credentials. This will allow CSI to progress closer to a Single Sign On (SSO) environment and eliminate the additional login FLAS credentials for your email account.
How do I claim my CUNYfirst account? Instructions are here
How do I log into the new system? You can log in to the new system either through the web interface or the Outlook client.
Video Instructions:
When can I log into the new system? When will the change occur? The mail migration will begin February 17, 2023. It could take anywhere from 1 day to 3 days for all or your current mail to migrate into 365 mailbox. Microsoft 365 Web Access will always be available and is not dependent on client configurations.
Web version (old xch.csi.cuny.edu)
Outlook Client
If you normally use the Microsoft Outlook desktop client to access your email on your office computer, you will need to:
Android Devices: Directions at this link.
MAC, iOS or Android device users, must be manually re-configured. Microsoft 365 Web Access will always be available and is not dependent on client configurations. To access the web client after the switchover, go to: https://outlook.com/login.cuny.edu
I am a MAC user, how do I configure my desktop or mobile device?
The following instructions will assist you:
How do I Configure Outlook on a iPhone (iOS 15.7 or higher)?
There is an incompatibility between Office 365 and iOS versions 15.7 or higher that requires you to use an email client other than the built in mail app. Follow these steps:
Outlook for iOS is now configured on your device.
If you already have the Outlook app configured on your iPhone follow the below steps:
Outlook for iOS is now configured on your device.
Any emails sent to the other email address will be moved into the designated folder.
How will basic authorization in Zoom be effected? Microsoft is in the process of disabling Basic Authentication for M365. Once we migrate end users will need to re-authorize the calendar integration for zoom to continue working with outlook as basic authorization will have been removed from M365.
How do I disable Focused Inbox?
Once you complete the steps, the feature will be disabled in the application.
Once you complete the steps, you will only see a single stream of emails in your inbox. However, it appears that disabling the feature on the web doesn’t replicate the configuration to other email clients like the Mail app for Windows 11 or Android.
If you need assistance following the email migration:
CSI Resources: PDF files with images for documents below are available. Please contact technologytraining@csi.cuny.edu
Mail Migration Help
Mail Merge Help
Office 365 Guides
Outlook Help
Sharing Calendars
Mobile Help
PDF files with images for first 3 documents below are available. Please contact technologytraining@csi.cuny.edu
Microsoft Office 365 for Education is a cloud-based collaboration suite that works with the installed versions of Microsoft Office software you are already using at CSI: Outlook email, Contacts, Calendar, Word, PowerPoint, and Excel. Please make sure that you have downloaded Microsoft Office 2016 on your desktop or laptop, as it is optimized for use with Office 365. See the Guides and Resources section for more information.
Features: In addition to the Office components that you are already using, there are several new apps that are part of Office 365 to enhance collaboration and information sharing with CSI colleagues and students. Office 365 video guides can be found at this link. Office 365 is reliable, secure, and always up-to-date. Find out more about Office 365 under the Resources and Guides section. Here is a preview of some of the Office 365 apps you can use now:
Use Forms for polls, quizzes, and surveys, and view the responses in real time. Share ideas with colleagues, committees, and project groups with Teams. Manage your work using Planner and Tasks. Collaborate in real time and develop course material using OneNote and Notebook .
Brainstorm and map concepts using Sway , a digital storytelling app. Organize, share and access your files on any device with 1 terabyte of space using OneDrive .
Sharing: Office 365 makes it easier than ever to share documents and collaborate with colleagues and students. Brainstorm and collaborate with colleagues by coauthoring in Word, PowerPoint, and OneNote. Share right from your document with a click of a button or use the new features in Outlook to attach files from OneDrive and automatically configure permissions. Office apps pick up right where you left off, regardless of the device you were using.
Review, edit, and present your documents across any of your devices —from your PC or Mac to your Apple, and Android phones and tablets.
Office across all of your devices: CUNY is providing Microsoft Office 365 ProPlus to all active faculty and staff at no cost via the Microsoft Office in Education program. Each active employee of the University may install this suite of productivity software on up to five personal devices, including desktops and laptops, tablets, and smart phones. This free version includes Word, Excel, PowerPoint, and Outlook.
The Office 365 ProPlus license remains active until you leave the University. At that point, you’ll be prompted to pay a license fee to Microsoft or can opt to stop using Microsoft Office
There are many benefits to moving our CSI’s email to the cloud:
Acceptable Use of Microsoft Office 365 for Education Policy
Microsoft M365 is built with security in mind, and is regularly audited against industry standards. This includes SSAE 18 SOC2, ISO 27001 and others. Reportedly there are many thousands of companies using M365 across the globe and more than 250 million accounts, including NY State government, and maybe NYC’s as well. Because Microsoft is responsible for the security of its service platform, CUNY can be assured that the platform itself is secure.
CUNY requires that all M365 accounts be enabled with multi-factor authentication, which helps prevent accounts from becoming compromised by requiring at sign-in that a unique code texted to a cell phone be entered (in addition to username and password) or alternatively confirmation through a secure authentication app or voice telephone call.
In addition to anti-spam, anti-phishing and anti-malware security features, a feature of Microsoft 365 called Data Loss Prevention (DLP) has been enabled to help protect some forms of confidential information, specifically social security numbers, credit card numbers and related data elements. When Microsoft 365 detects such information not otherwise protected with encryption, DLP policy prevents it from being shared outside of CUNY, either through Outlook, OneDrive, SharePoint, etc. DLP helps to protect CUNY from what otherwise could be a reportable data breach under NY State law.
Because DLP sometimes misidentifies these types of data elements, users have the option to override this function by entering a brief justification that documents the exception. This override capability is not intended to thwart the requirement of properly handling such highly confidential information. Business processes that presently transmit such data in non-encrypted email or through other unsafe sharing methods, particularly when such information is shared with external recipients, must be changed to utilize secure transport methods.
As CUNY now licenses all of M365s security and compliance features, planning is ongoing to enable additional enhanced security features.
For more information, please review the Acceptable Use of Microsoft Office 365 for Education Policy before storing, synching, and/or sharing data in any of CUNY’s cloud services.
This policy provides rules regarding the acceptable use of Office 365 by members of the CUNY
community for CUNY academic, research and administrative purposes. These rules are applicable only to Office 365 and not to other cloud-based applications and services and supplement CUNY’s general Acceptable Use of Computer Resources policy. If you have any questions, please check with the data owner, the college CIO or CUNY CIS in the Central Office.
Through a CUNY-wide partnership with Microsoft, we are offering students a state-of-the-art Email and communication suite. All students enrolled at CSI will be given a student email account.
